Last updated: 29 September 2026
TravelXConnect, powered by Etraviax Technologies (“we”, “us”, “our”), respects your privacy. This Privacy Policy explains what information we collect when you visit travelxconnect.com or use our software and services, how we use it, and the choices you have.
1. Information We Collect
- Information you provide: name, email address, phone number, company name and any details you submit through our contact, demo-booking or sign-up forms.
- Account and business data: information you or your team enter into our platform, such as customer, booking and itinerary records.
- Information from third-party logins: if you connect or sign in using a service such as Facebook/Meta or Google, we receive basic profile information (for example your name, email address and profile ID) as permitted by your settings on that service.
- Usage data: IP address, browser type, device information, pages visited and similar technical data collected automatically through cookies and analytics tools.
2. How We Use Your Information
- To provide, operate and improve our website and services
- To respond to enquiries and schedule demos
- To create and manage your account
- To send service-related communications and, where permitted, marketing updates (you can opt out at any time)
- To maintain security, prevent fraud and comply with legal obligations
3. Cookies
We use cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use our site. You can control or disable cookies through your browser settings; some features may not work correctly without them.
4. Sharing Your Information
We do not sell your personal information. We may share it only with trusted service providers who help us run our business (such as hosting, email and analytics providers), when required by law, or in connection with a business transfer such as a merger or acquisition. These providers are required to protect your information and use it only for the purposes we specify.
5. Data Retention
We keep personal information only for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we delete or anonymise it.
6. Data Security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on where you live, you may have the right to access, correct, update or delete your personal information, and to withdraw consent or object to certain processing. To make a request, contact us using the details below. For deleting data received through a third-party login, see our Data Deletion Instructions.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
9. Children’s Privacy
Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach us through our Contact page.
About us: TravelXConnect is powered by Etraviax Technologies. Etraviax Technologies is the registered business that owns and operates TravelXConnect and the travelxconnect.com website.